Terms of Service
Last updated: December 25, 2025
Welcome to PlayChat.ai! These Terms of Service govern your use of our AI role-playing game platform operated by Cognitex Cultural Technology Co., Limited. Please read these Terms carefully before using our Service.
1. Acceptance of Terms
By accessing or using PlayChat.ai (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service.
We reserve the right to modify these Terms at any time. Continued use of the Service after changes constitutes acceptance of the modified Terms.
2. Description of Service
PlayChat.ai is an AI-powered interactive role-playing game platform. The Service allows users to engage in text-based conversations with AI characters within various story scenarios.
We may modify, suspend, or discontinue any aspect of the Service at any time without prior notice.
3. Account Registration
Account Creation
You must create an account to access certain features. You agree to provide accurate, current, and complete information during registration.
Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
Age Requirement
You must be at least 13 years old to use the Service. By using PlayChat.ai, you represent that you meet this age requirement.
One Account Per User
Each user may only maintain one account. Creating multiple accounts to abuse promotions, referral programs, or circumvent restrictions is prohibited.
4. Subscription and Payments
Subscription Plans
The Service offers free and paid subscription tiers. Paid subscriptions provide additional features and benefits as described on our pricing page.
Billing
Paid subscriptions are billed on a recurring basis (monthly or annually). By subscribing, you authorize us to charge your payment method automatically.
Cancellation
You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period. No refunds are provided for partial periods.
Price Changes
We reserve the right to change subscription prices. We will notify you of price changes in advance, and changes will apply to subsequent billing periods.
Refunds
Refunds may be issued at our discretion. Abuse of refund policies may result in account restrictions.
5. Referral Program
Program Rules
Users may earn rewards by referring new paying subscribers. Referral rewards are subject to a holding period and are only confirmed after the referred user maintains their subscription.
Restrictions
Self-referrals, fake accounts, and referral fraud are prohibited. We reserve the right to revoke rewards and terminate accounts engaged in abuse.
Reward Revocation
If a referred user receives a refund or disputes a charge, associated referral rewards may be revoked.
6. User Conduct
Acceptable Use
You agree to use the Service only for lawful purposes and in accordance with these Terms.
Prohibited Activities
You may not: (a) use the Service to generate illegal, harmful, or abusive content; (b) attempt to reverse engineer, hack, or disrupt the Service; (c) share your account with others or sell access; (d) use automated tools to access the Service without authorization; (e) harass, threaten, or harm other users or our staff.
Content Guidelines
While our AI systems are designed to handle mature themes, you agree not to attempt to generate content that depicts illegal activities, exploits minors, or promotes violence against real individuals.
7. AI-Generated Content
Nature of Content
Content generated by our AI is fictional and for entertainment purposes only. AI responses do not represent the views of PlayChat.ai or its staff.
No Guarantee
We do not guarantee the accuracy, appropriateness, or quality of AI-generated content. AI may produce unexpected, incorrect, or inappropriate responses.
Your Responsibility
You are responsible for your use of AI-generated content. Do not rely on AI content for professional, medical, legal, or financial advice.
8. Intellectual Property
Our Rights
The Service, including all content, features, and functionality, is owned by Cognitex Cultural Technology Co., Limited and protected by copyright, trademark, and other intellectual property laws.
Your Content
You retain ownership of content you create. By using the Service, you grant us a license to use, store, and process your content to provide and improve the Service.
User-Generated Stories
Stories and conversations you create using the Service are yours to keep. However, we may use anonymized data to improve our AI systems.
9. Privacy
Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect and use your information.
10. Disclaimers
"As Is" Service
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.
No Warranty
We do not warrant that the Service will be uninterrupted, secure, or error-free. We are not responsible for any loss of data or content.
AI Limitations
AI technology has inherent limitations. We do not guarantee that AI responses will meet your expectations or requirements.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, COGNITEX CULTURAL TECHNOLOGY CO., LIMITED SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE.
Our total liability for any claims arising from the Service is limited to the amount you paid us in the 12 months preceding the claim.
12. Indemnification
You agree to indemnify and hold harmless Cognitex Cultural Technology Co., Limited, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.
13. Termination
By You
You may terminate your account at any time by deleting it through your account settings or contacting support.
By Us
We may suspend or terminate your account at any time for violation of these Terms, abusive behavior, or other reasons at our discretion.
Effect of Termination
Upon termination, your right to use the Service ceases immediately. We may delete your data in accordance with our Privacy Policy.
14. Dispute Resolution
Informal Resolution
Before filing any legal claim, you agree to contact us at support@playchat.ai to attempt to resolve the dispute informally.
Governing Law
These Terms are governed by applicable law. Any disputes shall be resolved in the appropriate courts.
15. General Provisions
Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and PlayChat.ai.
Severability
If any provision of these Terms is found invalid, the remaining provisions will continue in effect.
Waiver
Our failure to enforce any provision does not constitute a waiver of that provision.
16. Contact Information
For questions about these Terms of Service, please contact us at:
Company
Cognitex Cultural Technology Co., Limited
Game Support
support@playchat.ai
Company Inquiries
contact@cognitextech.com